The drive isn’t detected
Don’t try further system repairs. First we handle a copy and the state of the drive.
A failing drive, deleted files, ransomware
Data recovery in Brno
With data there’s a simple rule: **the fewer attempts after a fault, the better the odds.** If the drive clicks, files disappear or the computer reports errors, stop using it. We work from a bit-for-bit image of the drive, not the original — if the first recovery attempt fails, we get a second chance. The 24/7 line 775 556 063 runs around the clock for urgent cases.
- 24/7 line 775 556 063 for urgent cases
- The first rough assessment for HDD data recovery is free
- No recovery, no fee for suitable cases
- A bit-for-bit image — the original untouched
- HDD, SSD, NVMe, memory cards, USB, NAS
- Ransomware specialists (LockBit, BlackCat, STOP/Djvu)
Common situations
Deleted files
Don’t install a recovery program on the same drive. Every write can overwrite the data.
Ransomware
Disconnect the network, switch off and don’t connect backups.
The drive makes odd noises
Clicking, knocking, beeping or grinding means a mechanical fault. Switch the device off and don’t try to start it again — every power-on lowers the odds.
The computer doesn’t see the drive
The BIOS doesn’t detect the drive or the system won’t start. The cause could be the controller, cable, power or the drive itself — diagnostics decides whether recovery is worth it.
What we actually do
Typical cases
- HDD
- SSD
- NVMe
- a broken laptop
- deleted folders
- ransomware
- an external drive
- memory cards and USB
- NAS / RAID 0/1/5
Types of damage we handle
- software (deletion, overwrite, formatting, file-system corruption)
- mechanical (a clicking drive, a stuck head, bad sectors)
- electronic (a short, a power spike, burnt-out controller electronics)
- logical after an attack (ransomware, malware, virus)
Common causes of data loss
- spills, dust, knocks, heat
- a power cut, a short
- a virus or ransomware
- human error — deletion, overwrite, a reinstall without a backup
What not to do
- don’t format
- don’t install recovery tools on the same drive
- don’t connect backups to an infected PC
- don’t restart endlessly
- don’t open an HDD at home — dust ruins the platters
Indicative prices
What it usually costs
Prices are indicative — we confirm the final price in writing after diagnostics and proceed with the repair only after your approval. Diagnostics is a paid item.
| Task | Price |
|---|---|
| First rough HDD assessment Just an initial assessment of whether it’s worth continuing. | free |
| Recovery from a working drive (deleted files, formatting) A software fault, high success rate. | from 1,794 CZK |
| Recovery from a drive with bad sectors Bit-for-bit image + a recovery attempt from metadata. | from 3,588 CZK |
| Recovery from a mechanically failed HDD (clicking) Requires special equipment. Success rate 30–70%. | from 5,982 CZK |
| Recovery from a damaged SSD/NVMe Depends on the type of damage. An SSD with no warning is harder. | from 4,786 CZK |
| Ransomware recovery (with a decryptor) If a nomoreransom.org decryptor exists. | from 1,794 CZK |
| Ransomware recovery (without a decryptor) Shadow copies, partial recovery, fragments. | from 5,982 CZK |
| NAS / RAID 0/1/5 recovery After a survey of the configuration. | individual |
Why Servis PC Brno
Urgent mode
Data and ransomware are handled on a separate 24/7 line, 775 556 063, because waiting can lower the odds. You call around the clock, weekends and holidays included.
We work from a copy
For serious cases we first make a bit-for-bit image and only attempt recovery on that — the original stays untouched for further attempts (even months later).
No recovery, no fee for suitable cases
For low-risk software cases (deleted files, formatting) you only pay for a successful recovery. Mechanical faults and SSDs are exceptions — they need specialised equipment.
Cooperation with the decryptor database
nomoreransom.org (Europol + security firms) — for older ransomware strains, decryptors exist with 90%+ success.
What is included
- A bit-for-bit image of the drive (for cases at risk)
- A recovery attempt by every available means
- Hand-over of the recovered data on a new medium
- A recommended backup strategy
- If recovery isn’t possible, the device returned
- No recovery, no fee for suitable cases
Warranty & claims
Claims are handled individually under Czech law. If the same fault returns within a short time, we look at it together and agree on the next steps. New parts carry the standard manufacturer warranty (typically 12–24 months, depending on the component).
Related services
Who this service is for
People who have lost data (a failing drive, deleted files, ransomware, formatting). Businesses with attacked servers. Students with a thesis on a broken SSD the day before their defence (the 24/7 line).
Frequently asked questions
Is data recovery free? +
The first rough assessment for data recovery from an HDD is free — we tell you whether it’s worth continuing and the rough price range. The recovery itself is paid, based on the type of fault.
Should I keep trying the drive? +
No. If the drive makes noises (clicking, knocking, beeping), reports errors or files disappear, **switch the device off immediately** and call. Every power-on can cause irreversible damage.
How much does recovery from a dead SSD cost? +
It depends on the type of damage. A logical fault (a deleted file, a formatted drive) we recover from 1,794 CZK. An electronic SSD fault from 4,786 CZK. An SSD is generally harder than an HDD — it stops working without warning and recovery needs specialised techniques.
What if the data can’t be recovered? +
For suitable cases (no recovery, no fee) you only pay for success. For mechanical faults and SSDs you pay for the diagnostics and the attempt, even if it doesn’t work out. We always tell you the odds upfront.
How long does recovery take? +
Logical faults (deleted, formatted) 24–48 hours. Mechanical HDD faults 3–7 days (they need special equipment). Ransomware 2–7 days depending on the variant.
Do you hand over the data as is, or repaired? +
We hand over exactly what we managed to recover. For documents, it’s often complete. For photos and video, some files may be partially damaged — we tell you upfront.