Nobody is watching the backups
We set up a schedule and a restore check — Windows Server Backup, Veeam or a third-party solution to suit the environment.
Computers, network, backups and user support
A small business doesn’t need a complex enterprise process. It needs someone who knows its computers, responds quickly, and keeps an eye on backups, security and everyday faults. For larger companies we also handle Windows Server, an Active Directory domain, virtualisation and Microsoft 365.
We set up a schedule and a restore check — Windows Server Backup, Veeam or a third-party solution to suit the environment.
We standardise accounts, updates, antivirus and basic software. On a domain we introduce user profiles and policies.
We check the network, routers (MikroTik included), switches, cabling and sharing.
Active Directory, DNS, DHCP, RRAS/VPN, MS Exchange, Hyper-V/Proxmox virtualisation, WSUS updates — we can deploy or take over an existing installation.
Indicative prices
Prices are indicative — we confirm the final price in writing after diagnostics and proceed with the repair only after your approval. Diagnostics is a paid item.
| Task | Price |
|---|---|
| Initial company IT audit On site, 2–4 hours. Output = a written report with recommendations. | from 1,794 CZK |
| On-site service job (visit) On-site visit 698 CZK + labour from 588 CZK. | from 1,286 CZK |
| Remote management (TeamViewer, RDP, SSH) No visit, a quick fix. | from 598 CZK/30 min |
| Windows Server configuration (AD, DNS, GPO) After a survey of the environment. Typically 1–3 days. | individual |
| Exchange / M365 migration Including mailboxes, contacts and calendar. | individual |
| IT management retainer For 5+ workstations. Price by SLA and scope. | from 3,588 CZK/month |
| Security audit (penetration test, light) GDPR compliance, NIS2 preparation. | individual |
We don’t sell a needless SLA where a clear agreement and fast local service will do. A small business with 5 PCs doesn’t need enterprise processes — it needs someone who knows its machines and responds quickly.
We watch status alerts (PRTG, Zabbix, Synology DSM), review logs, and handle updates and antivirus checks so your system runs without outages. Most of the small stuff we handle remotely via RDP/SSH/TeamViewer.
Real experience with AD migrations, domain controller swaps and virtualisation — not theoretical training.
No call centre or ticketing anonymity. You call and talk to the technician directly. In a crisis we respond immediately.
ITHOPE s.r.o. has 15+ years of experience with IT for Brno businesses.
Claims are handled individually under Czech law. If the same fault returns within a short time, we look at it together and agree on the next steps. New parts carry the standard manufacturer warranty (typically 12–24 months, depending on the component).
Who this service is for
Small and mid-sized businesses in Brno (up to 50 devices) — accounting offices, law firms, e-shops, medical practices, design studios, trade firms, freelancers with their own server. For a home setup, see PC repair.
Depending on the scope, yes. With small businesses we often start with an audit and a specific agreement on response and maintenance.
Yes, across Brno we handle business jobs on site as well as picking up devices for the workshop.
Yes. Active Directory, DNS, DHCP, RRAS/VPN, MS Exchange, Hyper-V/Proxmox virtualisation, WSUS — we deploy and take over existing installations. For older versions (Windows Server 2012/2016) we recommend migrating to a supported platform.
Yes, MikroTik is one of our favourite routers for business VPNs (PPTP/L2TP/IPsec/WireGuard). Over the phone we tell you what your setup can do and recommend the best approach.