Thesis or bachelor’s in autosave
Word and Excel autosave to AppData and the OneDrive cache — if the drive hasn’t physically died, the chance of pulling out the latest version is high.
Thesis on fire · laptop after a spill · exam in 6 hours
Brno is home to over 70,000 students, and a lot of them live off a laptop that simply has to work. When it doesn’t — the thesis didn’t save, the display is black, the battery is dead — you call and we tell you straight away whether we can make the deadline.
Word and Excel autosave to AppData and the OneDrive cache — if the drive hasn’t physically died, the chance of pulling out the latest version is high.
Don’t switch the laptop on and bring it in. We take it apart, clean and dry it. The sooner you arrive, the higher the chance of saving the keyboard and the motherboard.
Typically faulty RAM, a battery, a BIOS reset or a failed drive. After diagnostics we tell you whether we can make it and what it will cost.
Indicative prices
Prices are indicative — we confirm the final price in writing after diagnostics and proceed with the repair only after your approval. Diagnostics is a paid item.
| Task | Price |
|---|---|
| Laptop diagnostics Credited if you go ahead with the repair. | from 588 CZK |
| Data recovery from a damaged SSD For students: a thesis, a bachelor’s, project code. | from 1,794 CZK |
| SSD replacement + data transfer Price excludes the drive. | from 1,490 CZK |
| Cleaning after a spill No guarantee of functionality — it depends on the extent of the damage. | from 1,794 CZK |
| Windows reinstall + keeping your data For students with projects on the line. | from 1,990 CZK |
| 24/7 job (urgent) Out of hours. No surcharge for ransomware/data. | +50% |
| New-laptop selection consultation Free if the purchase goes through us. | 598 CZK/30 min |
The urgent line 775 556 063 runs around the clock — typically to recover data from a dead drive the day before a defence.
No call centre. You call, describe the problem, and the technician tells you what to do about it.
No “thermal-interface degradation”. We tell you what’s wrong and why, not in marketing-speak.
Claims are handled individually under Czech law. If the same fault returns within a short time, we look at it together and agree on the next steps. New parts carry the standard manufacturer warranty (typically 12–24 months, depending on the component).
Who this service is for
Students of BUT, Masaryk, Mendel, the University of Veterinary Sciences and Pharmacy, the College of Polytechnics and others. Emergencies: a thesis, a bachelor’s, a defence, exams, projects with deadlines. For ordinary service jobs, see Laptop repair.
Hardware yes (battery, display, keyboard replacement, cleaning after a spill). We leave macOS software problems to the authorised Apple network — we don’t have the deepest expertise there.
A logical fault (a deleted file, a formatted drive) usually within 24 hours. A physical fault is trickier — we tell you after a rough assessment. For emergencies (an exam in 6 hours) we try as fast as possible.
Word and Excel autosave to AppData. If the file wasn’t overwritten and the drive is fine, the chance of pulling out the latest version is high. Bring the laptop in right away — every power-on can overwrite the autosave.
Our parent company ITHOPE runs a laptop rental in Brno. We’ll agree availability and the price over the phone. For students with a thesis, ITHOPE often has preferential rates.
It depends on the scope. Call, describe the situation — we give rough prices over the phone and the final price after diagnostics in writing. The 24/7 line 775 556 063 runs around the clock for emergencies.
We don’t have a blanket discount, but for students with a thesis in crisis we try to find the cheapest option — a refurbished SSD instead of a new one, a simpler repair instead of a full replacement, and so on. The price is always individual.
For a student, often yes — an SSD and battery replacement for 2,000–3,000 CZK brings the laptop back to life for another 2–3 years of studies.